- Call center & ETL technologies
- Avaya® (AES, SES, CM, MVP®)
- Siebel®
- Genesys®
- Informatica®
- Aspect® Call Center
- Design & deployment of VoIP based Call centers
- MPLS, SIP and H.323 Architecture deployment
- Communication protocol design and device driver implementation
- Motorola (MC series)
- Dallas Semiconductor (DSxx)
- ST Microelectronics (STxx)
- Hitachi (HDxxxx)
- Texas Instrument (TMSxxx)
- Cirrus Logic (CSxxxx)
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- Telecom business processes
- Network Inventory
- Work order management
- TIRKS, WFA and LFACS.
- Access to host legacy system
- Computer Telephony Integration
- Interactive Voice Response
- Nortel Periphonics MPS
- Peri Tools
- Interactive Voice Response Design (IVR/VRU)
- Avaya Voice Portal®
- DM/V960 4T1
- Dialogic® 240/SCxx
- Dialogic® 480/SCxx
- D/41D CP4/LSI
- Speech Recognition Technology
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